1. Information we collect
We may collect your name, email address, telephone number, organisation name, project requirements, billing information and any other information you choose to provide. Payment card information is processed by the selected payment provider and is not stored directly by us.
2. How we use information
We use personal information to respond to enquiries, prepare quotations, deliver contracted services, process and reconcile payments, provide support, maintain business records, improve our services and meet legal or regulatory obligations.
3. Lawful and responsible processing
We process information where it is necessary to respond to your request, perform an agreed service, comply with law, protect legitimate business interests or act with your consent where consent is required.
4. Sharing of information
We do not sell personal information. Contact form submissions are processed through Formspree so they can be delivered to us. We may also share limited information with trusted service providers that support hosting, communications, payments or project delivery, and with authorities where disclosure is legally required. Providers are expected to handle information only for the relevant purpose.
5. Data retention and security
We retain information only for as long as reasonably required for the purpose collected, contractual support, accounting or legal obligations. We use reasonable administrative and technical measures to reduce the risk of unauthorised access, loss or misuse, but no internet service can guarantee absolute security.
6. Cookies and website information
This website may use essential technical storage required for reliable operation. If analytics or other non-essential tracking is introduced, this policy will be updated and appropriate notice or choices will be provided.
7. Your choices and rights
You may request access to, correction of or deletion of personal information we hold, subject to applicable law and legitimate record-keeping needs. You may also withdraw consent where processing depends on consent.
8. Contact
Questions or privacy requests may be sent to info@mtcsolutions.tech. MTC-Solutions Inc. operates from the Ashanti Region, Ghana.